The Cisco Unified Communications Solution
To understand unified communications, you need to understand Voice over IP (VoIP), which is technology that digitizes sound, divides that sound into packets of information, and transmits those packets over an IP network. VoIP evolved into IP telephony, essentially delivering sound to the desktop through IP phones.
Cisco's unified communications for small to large businesses takes IP telephony further:
- Ties together: telephone, voice mail, e-mail, and information services
- All the features commonly associated with PBX and Centrex systems: voice mail, presence management, find-me/follow-me functions, telephone directories, and least-cost routing
- Utilizes network routers, switches, software, and other standards-based networking gear
- Services traditionally associated with the data network available via the phone system, and vice versa
Unified Communications Solutions for Industries
Business
Cisco Unified Communications allows you to connect with your customers, streamline business processes, and reduce network administration and communication costs. This effort combines voice, video, data, and wireless applications to enable better collaboration and communication.
Cisco Smart Business Communications System
A New Way to Communicate for Small Businesses
The Cisco Smart Business Communications System offers a new way to reach, serve, and retain customers. A complete system of voice, data, video, and wireless networking products, it extends Cisco Unified Communications to small organizations, enabling more efficient communication with customers and employees, including 24-hour secure access to information. This solution is easy to deploy and use, while allowing for business growth. Award-winning support and easy financing complement the solution.